Live · 30-day free trial

CadenceApp

Collect more, call smarter, and prove what you recovered.

One workspace for collections, calling and messages, with a ROI view that shows recovery against cost.

One workspace for calling, collections, messages, and AI replies. Replaces a separate dialer, spreadsheet, WhatsApp, email, and CRM.

Who it's for

Digital lenders, SACCOs and MFIs
Collection agencies
Call centres and BPOs
Customer teams replacing a dialer, spreadsheet and CRM

Free for 30 days from sign-up, no card needed. A counter shows the days left. Card and Paystack checkout stay hidden until payments go live.

Key features

Dialer with manual, power, and auto modes. It works with office PBX or GSM lines, cloud voice, or the agent's mobile, and handles Kenyan number formats.
Smart inbound routing sends a returned call to the account owner, an inbound team, or any free agent, and opens the account on screen. Missed calls become callbacks.
Collections keeps full debtor profiles, promise-to-pay tracking, payment plans, settlement offers, and a suggested next step.
Allocate work and launch campaigns in a few clicks.
AI Automation also works on its own. It replies to email and WhatsApp, answers pricing enquiries, fills KPIs, and builds reports from each organisation's knowledge base. Choose draft-for-review or auto-send, with a spending cap and an hours-saved dashboard.
A tamper-evident audit trail records who, role, IP, time, and the before and after, and exports to a branded PDF or Excel. Modules are Collections, Dialer, Communications, AI Automation, CRM, Finance, HR, and Teams. Each organisation has its own branding.

Pricing

From KES 1,500 per agent seat per month. Free for 30 days, no card needed.

Start free on CadenceApp ContactEmail

CadenceApp home screen on desktop: One workspace for CRM, collections, call center, support, HR and finance, free for 30 days

Beacon Creek AI

Quick product questions — answered on-site.

Inside CadenceApp

Real screens. Swipe, use the arrows, or tap to enlarge.

One workspace for CRM, collections, call center, support, HR and finance, free for 30 days

The organisation command centre: a setup checklist, hours saved by automation, and live totals for collection cases, promises to pay and outstanding balance

Live agent activity, callbacks due, collections and items that need attention, refreshed every 30 seconds

The live debtor book: search and filter every account by status, aging bucket, agent or portfolio, then add them to a call campaign in one step

The call console: pick a campaign, your own accounts or the whole team queue, and the next debtor comes up automatically after each call

The promise tracker: every promise to pay with its live status from real payments, so broken and due-today promises get chased first

Recovery analytics: cash collected, promise-kept rate, contact rate and callbacks due, from real payments and call outcomes

Every inbound and outbound call with the agent, module, duration and outcome

The CRM contact list, with CSV import templates and a filter, select, add to campaign and dial flow

Sales reports: leads by source, a conversion funnel from lead to won, and the win rate

Track every borrower, promise to pay and M-Pesa payment in one place

Simple per-agent pricing in Kenya shillings: Collector KES 1,500, Supervisor KES 2,500, BPO/Agency KES 3,500 a month

1 / 24

Why CadenceApp

Money recovered

Log a promise to pay on the call, then see if it was kept, partly kept or broken.
A recovery ROI dashboard sets what you recovered next to what the platform cost, from your real payments.
Debtor profiles, payment plans and settlement offers in one record.

Time saved

Click-to-call from the browser or the agent's phone, then log the outcome right after the call.
Allocate accounts by filter and move them when an agent is on leave, with every move logged.
Inbound calls route to the allocated agent, an inbound team or the next free agent, with the record on screen.
Each industry starts with ready SMS, WhatsApp and email templates and pipeline stages.
AI replies to email and WhatsApp in your voice, with a spending cap and an hours-saved counter.

Trust and compliance

Kenya Compliance Pack: block calls outside your set hours and stop threatening or shaming wording.
Block contact with numbers marked as third parties, such as family or employers.
A tamper-proof, hash-chained audit trail, exportable to PDF or Excel.
Each organisation's data is kept separate with row-level security. A breach log tracks ODPC notice timing under the Data Protection Act.

Local fit

Works on the office PBX with MicroSIP, the agent's mobile, or Twilio.
Supervisors watch calls, promises and recoveries per agent on a live wallboard.
Rolling out: supervisor listen-in, whisper and barge, and an SMS/WhatsApp reply inbox.

How it works

Step 1
Start your free trial and pick your industry. Templates and stages load for you.
Step 2
Import accounts and allocate them to agents.
Step 3
Agents call, log promises and send polite reminders.
Step 4
Supervisors track the wallboard and the recovery ROI dashboard.

Before and after

Before

Promises to pay were forgotten once the call ended.

After

Each promise is logged on the call and later marked kept or broken.

Before

An agency mixed client portfolios and sent updates by email.

After

Each client has its own portfolio, tracked live on the wallboard.

Before

Tone and calling times depended on each agent.

After

The Compliance Pack blocks calls outside set hours and threatening wording.

Every Beacon app includes

Built by one Kenyan studio
Every app is built and supported by Beacon Creek in Nairobi.
Paystack-ready payments
Payments are set up for Paystack and M-Pesa. Checkout opens app by app as it goes live.
Branded email
Email under each app's own name. SMS and WhatsApp are rolling out.
Kenya Data Protection Act aligned
Privacy is written for Kenya's Data Protection Act, 2019.
Security hardening
Access controls and ongoing security fixes across the apps.
Kenya-based support
Call or WhatsApp 0706 397 373, or email hello@beaconcreek.co.ke.

Every CadenceApp screen

Hover to tilt, tap to enlarge. Use ←/→ or swipe in the viewer.

CadenceApp home screen on a phone: One workspace for CRM, collections, call center, support, HR and finance, free for 30 days — One workspace for CRM, collections, call center, support, HR and finance, free for 30 days

CadenceApp dashboard screen on desktop: The organisation command centre: a setup checklist, hours saved by automation, and live totals for collection cases, promises to pay and outstanding balance — The organisation command centre: a setup checklist, hours saved by automation, and live totals for collection cases, promises to pay and outstanding balance

CadenceApp dashboard screen on a phone: The organisation command centre: a setup checklist, hours saved by automation, and live totals for collection cases, promises to pay and outstanding balance — The organisation command centre: a setup checklist, hours saved by automation, and live totals for collection cases, promises to pay and outstanding balance

CadenceApp real-time wallboard screen on desktop: Live agent activity, callbacks due, collections and items that need attention, refreshed every 30 seconds — Live agent activity, callbacks due, collections and items that need attention, refreshed every 30 seconds

CadenceApp real-time wallboard screen on a phone: Live agent activity, callbacks due, collections and items that need attention, refreshed every 30 seconds — Live agent activity, callbacks due, collections and items that need attention, refreshed every 30 seconds

CadenceApp debtors list screen on desktop: The live debtor book: search and filter every account by status, aging bucket, agent or portfolio, then add them to a call campaign in one step — The live debtor book: search and filter every account by status, aging bucket, agent or portfolio, then add them to a call campaign in one step

CadenceApp debtors list screen on a phone: The live debtor book: search and filter every account by status, aging bucket, agent or portfolio, then add them to a call campaign in one step — The live debtor book: search and filter every account by status, aging bucket, agent or portfolio, then add them to a call campaign in one step

CadenceApp dialer screen on desktop: The call console: pick a campaign, your own accounts or the whole team queue, and the next debtor comes up automatically after each call — The call console: pick a campaign, your own accounts or the whole team queue, and the next debtor comes up automatically after each call

CadenceApp dialer screen on a phone: The call console: pick a campaign, your own accounts or the whole team queue, and the next debtor comes up automatically after each call — The call console: pick a campaign, your own accounts or the whole team queue, and the next debtor comes up automatically after each call

CadenceApp promise tracker screen on desktop: The promise tracker: every promise to pay with its live status from real payments, so broken and due-today promises get chased first — The promise tracker: every promise to pay with its live status from real payments, so broken and due-today promises get chased first

CadenceApp promise tracker screen on a phone: The promise tracker: every promise to pay with its live status from real payments, so broken and due-today promises get chased first — The promise tracker: every promise to pay with its live status from real payments, so broken and due-today promises get chased first

Questions

How does the trial work?

30 days free, no card needed. When it ends, the app asks you to choose a plan.

What does it cost?

Per agent seat per month, from KES 1,500. Paystack is the payment method, and checkout opens once it goes live.

Does it help with Kenyan compliance?

The Compliance Pack enforces calling hours, blocks third-party contact, filters wording, and keeps consent and breach logs. Check your exact legal duties with your lawyer.

Can agents work from their phones?

Yes. The dialer hands the call to the phone and a 'Log this call' sheet opens after it.

How is our data secured?

Each organisation's data is isolated with row-level security, and the audit log cannot be edited or deleted.

Other products

CadenceApp

The unified operations platform for customer teams

Visit siteEmail

Key features

Dialer with manual, power, and auto modes. It works with office PBX or GSM lines, cloud voice, or the agent's mobile, and handles Kenyan number formats.

Smart inbound routing sends a returned call to the account owner, an inbound team, or any free agent, and opens the account on screen. Missed calls become callbacks.

Collections keeps full debtor profiles, promise-to-pay tracking, payment plans, settlement offers, and a suggested next step.

Allocate work and launch campaigns in a few clicks.

AI Automation also works on its own. It replies to email and WhatsApp, answers pricing enquiries, fills KPIs, and builds reports from each organisation's knowledge base. Choose draft-for-review or auto-send, with a spending cap and an hours-saved dashboard.

A tamper-evident audit trail records who, role, IP, time, and the before and after, and exports to a branded PDF or Excel. Modules are Collections, Dialer, Communications, AI Automation, CRM, Finance, HR, and Teams. Each organisation has its own branding.